"Personal information" is any information we hold which is identifiable as being about you.
WHAT PERSONAL INFO MAY WE COLLECT?
The type of information we will collect is generally limited to:
- Your name and contact information
- Billing information and any information related to your order
- Any correspondence we have, for example, but not limited to providing feedback, surveys, promotions and our customer support.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
Ocean Armour collects personal information from you in a variety of ways. The main way we collect your information is:
- When you provide it to us, for example, via our website email sign up or any other contact forms on our website. Via phone, email or submitted content, comments or feedback, or when you register for events.
- By signing up for our email marketing via submitting your email. In doing so you consent to receiving marketing messages via email, for which we use the software Klaviyo.
You can unsubscribe from our email marketing at any time by choosing the unsubscribe link which is included in all of our marketing emails.
WHY DO WE COLLECT YOUR PERSONAL INFORMATION & HOW DO WE USE IT?
Ocean Armour may use your personal information to provide you with information and updates on our services and products. We may also make you aware of new or updated products, services and promotions that may be relevant to you. Lastly, we may use your personal information to better understand your needs and improve our products and services accordingly.
DISCLOSURE OF YOUR INFORMATION
We take every reasonable precaution to protect your personal information, including against loss, unauthorised access, disclosure, or misuse.In general, we will not disclose your personal information unless:
- you give us your consent;
- it is required or authorised by law; or
- it is reasonably necessary and without risk for one of the purposes for which we collect it
However, we disclose your personal information where it is necessary to obtain and work with third party services, such as google analytics, data storage, payment service providers and advertising services. To ensure your personal information is protected we ensure to work with third party service providers who comply with the Australian Privacy Principles. There may be some third parties that collect and hold information overseas, such as Google, Facebook and Shopify.
You can opt out of the data collection and the use of this information at any time via third party services by changing your privacy settings or opting out.
HOW WE SECURE YOUR INFORMATION
Ocean Armour is committed to ensuring that the information you share with us is secure and protected. We have electronic and physical safeguards in place to secure and safeguard all information and protect it from misuse, loss, unauthorised disclosure, access, interference, and disclosure.
In addition, all personal information stored on our website platform is treated in the strictest confidence. In addition to storing it securely, we ensure it is accessed by authorised personnel only.
HOW CAN YOU ACCESS & UPDATE YOUR INFO?
In accordance with the provisions of the Privacy Act 1988 (Cth) you may request details of any personal information that we hold about you. You can contact our customer support team at email@example.com if you’d like to access your information to correct it, update it or have it deleted.
GDPR provides residents of the European Economic Area [“EEA”] specific rights and protections. If you are an EEA resident, you have various rights including the right to be informed; right of access; right to object; right to restrict; right to erasure or to be forgotten; and the right to opt out of automated processing. To access any personal information we hold about you, or ask for information to be corrected or updated, email us at firstname.lastname@example.org.